PQI is designed to help organizations develop a comprehensive approach to a Quality Improvement process that will advance an efficient, effective service delivery system and enhance organizational capacity to deliver quality services. The training will demonstrate how Quality Improvement is a catalyst for successful achievement of strategic goals and program outcomes. For MFR Programs, since the Private, Public, and Canadian standards are based on best practices for PQI, the concepts can still be beneficial and relevant. COA recommends that MFR program staff contact their COA coordinator before they register for this training. A crosswalk between the Private PQI standards and the MFR PQI standards will be provided at the training for the MFR attendees. This training is not intended for Hague Accreditation or Approval, After School, and CYD. Approved for 7 NASW CEUs.